WHEN WILL MY ORDER SHIP?
Please allow 3–7 business days for processing before your order ships. Processing time may vary depending on product availability and order volume.
HOW LONG DOES SHIPPING TAKE?
Standard International Shipping: 10–30 business days
Expedited Shipping: 5–15 business days
Shipping times may vary depending on your country, customs clearance, holidays, or unforeseen delays. We cannot guarantee exact delivery dates.
CAN I CANCEL MY ORDER?
You can cancel your order within 24 hours of placing it with no penalty. If your order has already shipped, please email us with the subject line "CANCEL" for assistance.
I ENTERED THE WRONG ADDRESS
If your shipping address is incorrect, reply to your order confirmation as soon as possible. We can update addresses within 24 hours of order placement.
MY ITEM ARRIVED DAMAGED
All items are shipped with extra padding, but damage may occur during shipping.
If this happens:
Send your order number
Include a photo of the damaged item
We will send a replacement at no extra cost. Replacement shipping times may vary depending on your location.
I HAVE ANOTHER QUESTION
If your question isn’t answered here, please contact us. We aim to respond within 24 hours.